Terms of Service
Terms of Service Agreement
Last Updated: May 31, 2026Summary
This document outlines the terms governing your use of RIRD, the AI agent you text to book, buy, compare, and switch. By texting RIRD or otherwise using the service, you agree to these terms. You stay in control: the agent always confirms with you before spending money.
Welcome to RIRD. These Terms of Service ("Terms") govern your access to and use of RIRD (the "Service") provided by RIRD ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Please read these Terms carefully. They contain important information about your legal rights, remedies, and obligations. By accessing or using our Service, you agree to these Terms and our Privacy Policy.
1. Service Description
RIRD is an AI agent you text to get things done in the real world -- book, buy, compare, and switch. You reach it over SMS, and where available WhatsApp and Telegram. The agent chats with you and, when you ask, finds options, compares prices, makes bookings and reservations, completes purchases you approve, helps you switch providers, and sends proactive deal alerts.
RIRD relies on third-party merchants, services, and data sources to act. We do not control those third parties and are not responsible for their availability, pricing, policies, or fulfillment.
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
2. Your Account Is Your Phone Number
RIRD is login-free. Your phone number is your account. When you first text us, we automatically create an account tied to that number, with no email or password signup required.
You are responsible for the security of your phone and your messaging apps, and for all activity that occurs through your number. You agree to notify us promptly of any unauthorized use of your number or account.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. We reserve the right to disable any account if, in our opinion, you have violated any provision of these Terms.
3. Actions, Confirmation, and Spending
RIRD always confirms with you before spending money.
When an action involves a payment, a booking, or a commitment on your behalf, the agent asks you to confirm first, and we apply spend guardrails. We do not complete a purchase without your explicit go-ahead.
You are responsible for the instructions you give and the actions you approve. Once you confirm an action, you authorize RIRD to carry it out, and you are responsible for the resulting charges, bookings, and obligations with the relevant merchant or provider. Cancellations, refunds, and changes are subject to the policies of that merchant or provider, not RIRD.
The agent is automated and can make mistakes. Review confirmations and details before approving, and let us know promptly if something looks wrong.
4. Free and Premium Plans
Free
Generous chat, up to 20 actions per month, and proactive deal alerts at no cost.
Premium
$9.99 per month for unlimited actions. Premium is billed through our payment processor, Stripe, and renews automatically each month until you cancel.
You can cancel at any time. Cancellation stops future renewals and your Premium access continues until the end of the current billing period. Fees already charged are non-refundable except where required by law. We may change plan pricing or limits with notice, and changes apply to future billing periods.
Charges from merchants for things RIRD books or buys on your behalf are separate from your subscription and are paid to those merchants.
5. Messaging Terms (SMS, WhatsApp, Telegram)
Because you start the conversation, you consent to receive messages from RIRD at the number you text us from, including replies to your requests, action confirmations, and proactive deal alerts. Message frequency varies based on your usage.
Message and data rates may apply, depending on your carrier and plan. Reply STOP at any time to opt out of messages, and HELP for help. Opting out may stop us from being able to provide the Service.
6. Sponsored and Affiliate Disclosure
RIRD is useful first, profitable second. We make money in two ways. First, some recommendations are sponsored placements selected through an advertiser auction; these are clearly labeled "Sponsored." Second, some links RIRD shares are affiliate links, and we may earn a commission when you act on them.
Sponsored placements never change the genuine ranking of what we believe is best for you. We do not sell or share your phone number with advertisers -- we are the publisher that serves the placement. See our Privacy Policy for how this works.
7. Acceptable Use
You agree not to use RIRD:
- In any way that violates any applicable law or regulation
- To commit fraud, send spam, or transmit any unsolicited advertising or promotional material
- To harm others, harass, or impersonate any person or entity
- To infringe the intellectual property or other rights of any person or entity
- To attempt to bypass our spend guardrails or security, or to disrupt the Service
- To ask the agent to take actions you are not authorized to take
We may suspend or terminate access for misuse, at our discretion.
8. Advertiser Terms
Businesses can advertise with RIRD by signing up at /advertise, funding a prepaid balance through Stripe, and running campaigns that compete in our placement auction.
Advertiser balances are used to pay for placements as they are served. Amounts spent on delivered placements are non-refundable; unused balance may be refundable at our discretion. Advertisers are responsible for their offers and creative, which must be lawful, accurate, not misleading, and compliant with our content rules.
We may reject, label, pause, or remove any campaign or placement at our discretion. Winning the auction affects placement only; it never overrides the genuine ranking we show users.
9. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of RIRD and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
You may not copy, modify, distribute, sell, or lease any part of the Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions or you have our written permission.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE"
RIRD is provided without warranties of any kind, to the maximum extent permitted by law. The agent is automated and may produce inaccurate or incomplete results. We do not guarantee that any price, deal, availability, or outcome is correct, current, or the best available.
You are responsible for verifying important details before relying on them, and for any business or personal decisions you make based on the Service.
11. Limitation of Liability
To the maximum extent permitted by law, in no event shall RIRD, its affiliates, directors, employees, agents, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation lost savings, missed deals, loss of profits, goodwill, use, or data, or costs from purchases or bookings made through the Service.
In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of the Service exceed the greater of the amount you paid us for the Service in the twelve (12) months immediately preceding the claim, or one hundred US dollars (USD 100).
12. Indemnification
You agree to defend, indemnify, and hold harmless RIRD, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, the actions you instruct or approve, or your use of the Service.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
If you wish to terminate, you may simply stop using the Service, reply STOP to opt out of messages, or contact us to request account deletion. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated through the Service or by other reasonable means. By continuing to access or use the Service after revisions take effect, you agree to be bound by the revised Terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
15. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
16. Contact Information
If you have any questions about these Terms, please contact us at:
RIRD
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@rird.ai